Contact us

We’re delighted to connect with you.
Whether you’re interested in bespoke jewelry, curated art pieces, or simply wish to learn more about our collections — our team at MASSION CHEN LLC is here to assist you with care and precision.

Feel free to reach out. Every conversation is the beginning of something beautiful.

📧 Email: [email protected]
🌐 Website: www.massionchenjewelry.com
📍 Address:
MASSION CHEN LLC
2055 GOLDENROD ST
SARASOTA, FL 34239
Let’s create something timeless — together.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does a custom order take?

Custom orders typically take 2–4 weeks depending on complexity. We’ll provide you with a timeline after discussing your specific request.

Do you ship internationally?

Yes, we offer international shipping. Delivery times and costs may vary depending on your location.

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What is your return policy?

Due to the personalized nature of our products, all bespoke and custom-made pieces are final sale. For non-custom items, please contact us within 7 days of delivery for support.

How can I contact you?

You can reach us anytime at [email protected] or visit our Contact page for more details.

Do you offer custom or bespoke pieces?

Yes, we specialize in bespoke jewelry and art. Our team will work with you one-on-one to bring your vision to life with precision and artistry.

INFORMATION ABOUT US